The address you have on file in FlashLine is considered the “true” address and is the address passed to our vendors via eligibility files. If you correct addresses/phone numbers in FlashLine, it will automatically be corrected with corresponding vendors, generally within ten business days.
Follow these steps to update your personal information (including your address) in FlashLine:
- Log in to FlashLine
- Select “Settings” from the left side navigation pane
- Under “Secure Account Access”, select “Addresses and Phone Numbers”
- If the displayed information is incorrect, select “Update Addresses and Phones” from the bottom of the page
- Be sure to correct both your Billing and Permanent address and phone number as needed by selecting their “current” and/or “primary” links. Enter phone numbers and dates following the example on the screens (e.g. 330-672-1234).
- When you are finished, click Submit.